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Visiting safely

The Art Museum of Estonia wants to provide all visitors pleasant museum experiences. We ask you to follow good practices in order to preserve the museum’s assets and to please be considerate of your fellow visitors.

It is important to protect your own health and that of others while the virus is spreading. Our museum is spacious, making it possible for visitors to keep their distance from each other. The main request to our visitors: if you’re sick, stay home!

We have intensified our efforts to make the museum a place where the risk of getting infected by the virus is kept to a minimum:

  • Hand sanitizers are available at museum entrances and cash registers.
  • We regularly clean and disinfect the most used surfaces, especially before and after group visits.
  • Our service personnel use protective equipment (masks or visors).
  • We have installed plexiglass at the information desks and cash registers.
  • Anyone who wishes can buy a face mask, among other things, from our museum shops.

If you have any questions, please contact the museum or information desk staff.

For a contactless visit, we recommend you buy an e-ticket!

The Art Museum of Estonia is introducing a new e-ticket system. In the Kumu Art Museum, it is already active: the QR code shown on the picture allows access through security gates and activates the lifts. People who buy tickets from the online shop (except for purchasers of electronic family tickets and holders of annual passes) can access the exhibitions without visiting the ticket office. For the ticket to function properly at the security gates and in the lifts, it must not be wrinkled. We ask you to hold on to your ticket with the QR code until the end of your visit.

At the Kadriorg Art Museum, Mikkel Museum, Niguliste Museum and Adamson-Eric Museum, the e-ticket must first be shown to the cashier, who will give the visitor a ticket sticker.

Dear visitor!

  • Please maintain a distance of two metres from other visitors and disinfect your hands.
  • Wearing a mask in the museum is compulsory.
  • If possible, visit the museum on weekdays and in the morning when there are fewer visitors.
  • Photographing and filming for one’s own use is permitted, but without a tripod or flash.
  • Do not touch the works of art.
  • Pets are not allowed in the museum (except for seeing-eye dogs or small lap dogs in dog-carrying bags).
  • Please leave your outerwear in the self-service wardrobe and use the lockers to store larger bags.
  • Eating and drinking are prohibited in the exhibition halls.

 

If you have any questions, please contact the museum or information desk staff.

We recommend

  • We recommend you download the HOIA app to your smartphone.

The HOIA coronavirus app, available in the App Store and Google Play, notifies people when they’ve been in close contact with a coronavirus carrier. The phones of the app users exchange anonymous codes via Bluetooth. The state, as well as the app and phone manufacturers, do not collect any personal data. The app has been developed under the leadership of the Ministry of Social Affairs, but a total of twelve private Estonian companies have contributed to its creation, all of which have done so voluntarily and without receiving any payment. The app will work best when as many people as possible use it. You will find the most important information related to the app here.

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